Shipping policy

Orders typically arrive within 5–11 business days. This is an estimate, and actual delivery times may vary based on your location and unforeseen circumstances.

Customers are responsible for providing accurate and complete shipping information at checkout. We cannot guarantee delivery to incorrect or incomplete addresses. Please contact us immediately if an address correction is needed before your order is processed. If your package is already in transit, we will attempt to update the address, but cannot guarantee changes can be made.

We are not liable for delays or failed deliveries caused by incorrect addresses, customs issues, or factors beyond our control. We encourage customers to track their orders and reach out to us for assistance if needed.

Some countries may experience additional delays or requirements due to customs regulations. If an order is undeliverable due to customs restrictions, it may be returned and canceled. In such cases, refunds (if applicable) will be subject to return shipping and processing fees.

VAT, Duties & Taxes

Orders shipped to Europe are subject to Value Added Tax (VAT). Depending on the destination country, additional import duties and handling fees may also apply. These charges are determined by local customs authorities and are the responsibility of the customer.

Please note that VAT, duties, and taxes are not included in the product price or shipping fee at checkout. They will be collected by the courier or postal service upon delivery. We have no control over these charges and cannot predict their exact amount.

Failure to pay these charges may result in delays, non-delivery, or the package being returned to us. In such cases, any return shipping costs or related expenses will also be the responsibility of the customer.